21st November 2024
Impeccable Building Maintenance With Enertech
A closer look at the UK’s leading provider of built environment maintenance
Ensuring the longevity and efficient operation of a building is perhaps the single most critical aspect of property management. From its structural integrity to its interior environment, the attention to detail provided by maintenance technicians can help drastically minimise disruption to a building, whilst simultaneously maximising the comfort and safety of its occupants.
Since its inception in 2014, Enertech has provided built environment maintenance services to a wide range of sectors – including hospitality, retail, healthcare, education and commercial properties. The company is proud to deliver 24/7/365 solutions throughout the UK, with a well-earned reputation for putting the needs of its customers first.
Having grown organically year on year, Enertech has invested in building a team of experienced, subject matter experts to ensure that it has the necessary skills and capabilities to manage, operate and maintain some of today’s most complicated built environments in operation. By choosing Enertech, clients can therefore be fully assured that their building is not only legally compliant, but also operating to its maximum efficiency. With their building automation systems team (BMS), the company can ensure that the client’s building maintains the optimum temperature for employee and visitor comfort. This team even has the impressive ability to change the building’s temperature remotely.
Similarly, Enertech’s heating, ventilation and air conditioning service (HVAC) will guard against leakages, system overloads and breakdowns to prolong the life of a property’s in-house equipment. With regular testing of fire alarm systems and emergency lighting, the team at Enertech can therefore afford employers complete confidence that their employees, visitors and goods will remain safe in an emergency situation. Enertech’s electrical engineers are proficient in all aspects of service delivery and can get to the root cause of any issues quickly.
Alongside their mechanical, electrical and fire maintenance services, the specialists at Enertech can also carry out any required fabric maintenance to a property. Whether the client needs brickwork, plumbing, roofing or even landscaping assistance, the fully qualified craftsmen at Enertech will be able to work closely alongside the client to transform their project aims into reality.
Customers with any queries ahead of a scheduled maintenance, can be assured that support will be provided through Enertech’s nationwide helpdesk. All helpdesk operatives are fully versed in the operation and workflow requests and authorisations to ensure that it runs smoothly. When the helpdesk operatives receive a call, they will go through route cause analysis with the person placing the call. The purpose of this is to give operatives as much information as possible, so that they can identify the fault or solution correctly and assign the correct engineer to the client.
Enertech’s vans are fitted with a tracker, this identifies where their engineers are at any given time. The company’s computer-aided facility management system (CAFM) is also able to detail what spare parts these engineers have on their van. Such details can allow Enertech’s helpdesk to find the closest resource with the correct spare parts on the van, in order to effect a first-time fix and guarantee customer satisfaction.
Enertech understands the importance of this helpdesk to the smooth running of a contract and will always be available to answer any concerns or questions that clients may have. The company even has a specific out of hours escalation procedures to ensure that their team can respond to all emergency call outs in a timely manner.
The effort that Enertech puts into providing their built environment solutions is further matched by their unwavering commitment to health and safety. Both site-managers and engineers alike receive regular health and safety training, with Enertech’s training matrix highlighting when their knowledge is due for renewal.
Prior to starting any works, Enertech will carry out comprehensive risk assessments that identify, evaluate and control employee and customer exposure to safety hazards. The team have Control of Substances Hazardous to Health (COSHH) reports included in all their health and safety site files. Moreover, each of their engineers are trained to utilise their personal digital assistant (PDA) to perform dynamic risk assessments. No job can be started until the risk assessment has been completed.
Whatever the client’s project, the team at Enertech can offer a one stop solution for any building maintenance needs. Having worked on projects from the outset of the business, their experienced managers and professional engineers have been entrusted to deliver a range of projects from air conditioning upgrades to full boiler room installations. A leading figure in the industry, Enertech take pride in operating to the highest standards of safety